Terms & Conditions

Terms & Conditions

Shipping and Delivery

All postage prices are stated at post office prices. Goods will be sent 1st class recorded. For UK customers this usually takes 1-2 days. For international customers it can take between 5-10 days. We aim to get your order out within 2 – 3 days of purchase.

Returns

We are a quick release short run company. This means we only order limited sizes for some items. We quote our sizes at the manufacturers recommendations, but these may not always be accurate to your body. If you receive an item that does not fit, we suggest emailing flowclothing@hotmail.com ASAP. The sooner we receive word that you have an item to return, the quicker we can reserve you the size you want. We will offer a full refund if we cannot exchange the size, as long as the product is in new condition and in its original packaging!

Cancellations

If you wish to cancel an order email us direct on flowclothing@hotmail.com with the subject CANCEL and state your order number.